Privacy Policy

1. Overview

Peptide Canada respects your privacy. This Privacy Policy describes how Peptide-canada.ca collects, uses, discloses, retains and protects personal information when you use our website, purchase products, subscribe to communications or contact our support team.

We process personal information for the purposes explained in this policy, with appropriate consent where required, and as otherwise permitted or required by applicable law.

2. Information We Collect

The information we collect depends on how you interact with the website and the services you request.

3. How We Use Your Information

We may use personal information for the following purposes:

• Process orders, payments, shipping, returns and customer-support requests.
• Confirm order information and communicate service or shipping updates.
• Detect, investigate and help prevent fraud, abuse, unauthorized transactions and security incidents.
• Maintain and improve website performance, reliability, product presentation and customer experience.
• Maintain business, accounting, tax, compliance and transaction records.
• Send promotional communications where consent has been provided or where otherwise permitted by law.
• Comply with legal obligations and respond to lawful requests.

4. Payments and Transaction Data

Payments may be processed by third-party payment providers. Those providers may collect payment-card information, transaction identifiers, billing details and fraud-prevention information according to their own privacy and security practices.

Peptide Canada does not intentionally store complete payment-card numbers directly on its website systems unless clearly disclosed and required for an authorized payment service.

5. Cookies and Similar Technologies

We may use cookies and similar technologies to support website functionality, remember preferences, maintain shopping-basket features, analyze traffic, improve performance and measure promotional activity where applicable.

Some cookies are required for the website to function. Other cookies may be used according to your preferences and where appropriate consent has been provided.

6. How We Share Information

Peptide Canada does not sell personal information for monetary consideration. We may disclose information to service providers and other parties where reasonably necessary to operate our business, provide requested services or comply with law.

• Payment processors and fraud-prevention providers.
• Shipping carriers and order-fulfillment providers.
• Email, customer-relationship, customer-support and communication platforms.
• Website hosting, analytics, security and technical-service providers.
• Professional advisers, including legal, accounting and compliance providers.
• Government, regulatory or law-enforcement authorities where disclosure is legally required or permitted.

Service providers are expected to use information only for authorized purposes and to apply safeguards appropriate to the information they process.

7. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes for which it was collected and for legitimate business, legal, tax, accounting, security, fraud-prevention, dispute-resolution and compliance requirements.

When information is no longer required, we take reasonable steps to securely delete, destroy or anonymize it, subject to technical and legal limitations.

8. Data Security

We use reasonable administrative, technical and organizational safeguards designed to protect personal information against unauthorized access, collection, use, disclosure, alteration, loss or destruction.

No internet transmission, information system or storage method can be guaranteed to be completely secure. Customers should also protect their devices, account information and passwords against unauthorized access.

9. Your Privacy Rights

Subject to identity verification, legal restrictions and applicable privacy law, you may have the following rights:

10. International Service Providers

Some service providers may store or process personal information outside Canada. When information is processed in another jurisdiction, it may be subject to the laws of that jurisdiction and may be accessible to courts, law-enforcement or regulatory authorities in accordance with those laws.

We select service providers based on operational requirements and take reasonable steps to require appropriate protection of personal information.

11. Changes to This Privacy Policy

We may update this Privacy Policy when our practices, technology, services or legal obligations change. Updates will be posted on this page with a revised effective date.

Effective date: April 23, 2026

12. Contact Us

If you have questions about this Privacy Policy or want to make a privacy-related request, contact Peptide Canada at [email protected] .

We may ask for information reasonably necessary to verify your identity before responding to an access, correction or deletion request.